Hypnotherapy and NLP are all treatments that rely on the commitment and motivation from both the therapist and the client to get the best results.

Part of the treatment occurs in the consulting room and part of the treatment is cognitive reflection or homework.

As the client, when you agree to undertake a course of treatment, you also agree to engage with the therapy process and complete any homework that you are given to participate in.

It is with commitment and partnership working that you will see the best results. Therapy is a team effort, and I am committed to do my very best for you.

Hypnotherapy and NLP are all treatments that rely on the commitment and motivation from both the therapist and the client to get the best results.

Part of the treatment occurs in the consulting room and part of the treatment is cognitive reflection or homework.

As the client, when you agree to undertake a course of treatment, you also agree to engage with the therapy process and complete any homework that you are given to participate in.

It is with commitment and partnership working that you will see the best results. Therapy is a team effort, and I am committed to do my very best for you.

You commit to attend the appointments that we arrange because:

• Your attendance at the appointment is an essential part of your commitment to the on-going treatment success.

• If you fail to attend your pre-arranged appointment then you have prevented someone else benefiting from that appointment slot.

It is important to understand that if you are taking medication for your issues that some medications have side effects that can affect the success of your therapy.

Some medications can cause chemical reactions in the brain which may cause therapy to be ineffective. Please bear this in mind.

Any packages booked and fully paid must be taken up within 3 months of payment. Refunds will not be provided for any sessions within that package, which have not been attended.

Cancellation of these packages requires notice within 48 hours of received payment, via telephone, message, or email, only then will a full refund be provided (less cancellationfee) in these circumstances.

After this 48-hour period has elapsed no refund will be given. No partial refunds on packages are permitted.

Results cannot be expected if you have less sessions as part of the product you purchased as the packages have been designed to be 4 session packages for effectiveness.

My cancellation policy requires at least 48 hours’ notice of cancellation via telephone, message, or email. After this 48-hour period has elapsed no refund will be given.

A £35 cancellation fee will be charged if you cancel within the 48-hour cancellation notice period. If you do not re-book the session at this time, the single session payment will then be refunded to you (less the cancellation fee)

If an appointment is cancelled with less than 48-hour notice, the full cost of the session fee will still apply and be payable, but you will lose your session appointment.

Please understand that when you forget or cancel your appointment without giving the relevant notice, I miss the opportunity to use that appointment time for clients on my waiting list, who will miss the opportunity to receive my valued services.

Appointments booked less than 24 hours in advance cannot be cancelled or rescheduled without the full session fee being charged.

I hope you understand that these policies are in place to protect my practice and thank you for your appreciation and understanding in these circumstances.

If you are running late, please let me know as soon as possible. I will do my best to make a full session available, but this often depends on appointments booked around your pre-booked session and so cannot be guaranteed.

If your session needs to be curtailed due to your late arrival, then the session fee remains the same and still payable in full.

In order to ensure continued best practice, everything you say will be treated in the strictest confidence with the following exceptions:

• Self-Harm: I may need to contact your GP if it appears that you are suicidal or intend to carry out serious self-harm.

• Abuse or Injury to a Minor: I am legally required to report any abuse towards a minor to the appropriate authorities should you divulge any such information to me.

Unless prior agreement is made, it is expected that there will not be any contact outside of sessions (unless for rescheduling or cancellation).

I undertake to treat you with respect and not to abuse the trust you put in me. I will use best practice at all times in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging either to me or any other person.

You agree not to come to sessions under the influence of alcohol or drugs, except those medications prescribed by your doctor.

If you do attend any session under the influence of alcohol or drugs and/ or demonstrate violent/abusive behaviour, I reserve the right to cancel the session without notice and reserve the right to refuse any further bookings for future therapy sessions.

I understand that illness can happen. If you are unwell, I would appreciate that you inform me ASAP. We can then arrange another appointment when you are feeling well enough.

You MUST NOT attend my clinic in person if you are unwell, as you may pass on your illness, resulting me having to close my business temporarily, whilst I recover.

Hypnotherapy requires commitment and motivation to gain the best results. Part of the progress happens during the therapy session, and part is achieved through reflection or homework tasks.

As a client you commit to engage with the process both during the session and afterwards, by completing any homework and tasks that you are given to do before, during and after your session.

The advertised results of the success stories on this website are only typical of people who worked hard and followed the advice and steps outlined in the programs they purchase

This site may be hyper-linked to other sites which are not maintained by, or related to Katy Stevenson’s Hypnotherapy (hereafter referred to as my Company).

Hyper-links to such sites are provided as a service to users and are not sponsored by or affiliated with this site or Company. My Company has not reviewed any or all of such sites and is not responsible for the content of those sites.

Hyper-links are to be accessed at the user’s own risk, and my Company makes no representations or warranties about the content, completeness or accuracy of these hyper-links or the sites hyper-linked to this site.

Further, the inclusion of any hyper-link to a third-party site does not necessarily imply endorsement by my Company of that site.

My Company will treat any personal information that you submit through this site in accordance with its Privacy Policy as set forth on this site.

You understand that my Company cannot and does not warrant that any files available for downloading from the Internet will be free of viruses, worms, or other code that may contaminate properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to this site for the reconstruction of any lost data.

My Company does not assume any responsibility or risk for your use of the Internet.

Information obtained by using this site is not exhaustive and does not cover all issues, topics, or facts that may be relevant to your goals.

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. The Content is provided and without warranties of any kind, either expressed or implied. My Company disclaims all warranties, including any implied warranties of fitness for a particular purpose, TITLE, OR NON-INFRINGEMENT.

My Company does not warrant that the functions OR CONTENT contained in this site will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components.

My Company does not warrant or make any representation regarding use, or the result of use, of the content in terms of accuracy, reliability, or otherwise. The content may include technical inaccuracies or typographical errors, and Company may make changes or improvements at any time.

You, and not my Company, assume the entire cost of all necessary servicing, repair or correction IN THE EVENT OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS SITE OR ITS CONTENT. My COMPANY MAKES NO WARRANTIES THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT.

All of the information in this site, whether historical in nature or forward-looking, speaks only as of the date the information is posted on this site, and Company does not undertake any obligation to update such information after it is posted or to remove such information from this site if it is not, or is no longer, accurate or complete.

Anxiety release, Stopping Smoking packages or other challenges are based on the client accepting a Task(s) created by Katy Stevenson without knowing what it is. This is to aid clients to Quit Smoking or overcome their issues and challenges.

These Task(s) are to be completed. The homework tasks are safe, ethical will not cost you any more money. Failure to do the Tasks renders the sessions void. You are paying for Katy’s time; the results are free and not guaranteed.

Failure to comply to instructions before during and after sessions deems non-compliance on your part, so you will not get the results expected as part of the program.

Refunds are never given or offered as it creates secondary gain in the client’s subconscious mind & enables the problem to continue. I will not be ethically responsible for human behaviour. All deposits & monies are non-refundable.

You will indemnify and hold Katy Stevenson, its subsidiaries, affiliates, content providers, service providers, employees, agents, officers, directors, and contractors harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorised in these Terms of Use.

You agree that the company owner Katy Stevenson will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgements, awards, costs, expenses, and solicitor’s fees therewith.

You will also indemnify and hold Katy Stevenson harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

You will indemnify and hold Katy Stevenson, its subsidiaries, affiliates, content providers, service providers, employees, agents, officers, directors, and contractors harmless from any breach of these Terms of Use by you, including any use of Content other than as expressly authorised in these Terms of Use.

You agree that the company owner Katy Stevenson will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgements, awards, costs, expenses, and solicitor’s fees therewith.

You will also indemnify and hold Katy Stevenson harmless from and against any claims brought by third parties arising out of your use of the information accessed from this site.

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). Company will be entitled to monitor your password and, at its discretion, require you to change it. If you use a password that Company considers insecure, Company will be entitled to require the password to be changed and/or terminate your account.

You are prohibited from using any services or facilities provided in connection with this site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited.

If you become involved in any violation of system security, Company reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents.

Company reserves the right to investigate suspected violations of these Terms of Use.

Company reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms of Use.

BY ACCEPTING THIS AGREEMENT, YOU WAIVE AND HOLD HARMLESS KATY STEVENSON FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY HER DURING OR AS A RESULT OF ITS ENQUIRIES

• Your sessions with me will be confidential as per the Data Protection Act guidelines, and outlined on ico.org.uk. However, I may need to discuss our work with a supervisor. This is rare, but if this is the case, I will not disclose your name or anything that would enable you to be identified, to the supervisor.

• I will not confer with your doctor or any other person of a professional standing without your knowledge and written permission. When agreement is made between you and myself regarding the consensual sharing of information, it will only ever be non-specific information shared, such as name/address/birth date or a treatment plan outline.

• However, if there is convincing evidence that you intend to harm yourself or others, I will need to break confidentiality by informing your doctor, or someone in authority, but again this would only take place with your prior knowledge.

• I will keep brief notes after a session, which will be securely stored, in a locked cabinet. Nobody else will have access to those notes.

• I have password protection on all devices that use electronic data, such as laptop and mobile phone. No one has access to those devices but me, so if we converse via any of those methods in the way of email or text, you can be assured of confidentiality.

• I only keep your details for as long as is necessary. Your client file, which contains brief notes about the work we do together, is held for a period of 7 years, as set out by my insurer & as per GDPR regulations.

• On rare occasions, it may be that our initial work together may highlight the need for me to recommend you for referral to another hypnotherapist or counselling/psychotherapist or health care practitioner for some form of specialist therapy or medical care. In this instance your options will be explained to you fully.

• You are welcome to request a copy of your patient file, or can request that I delete your information, but you are required to do this in writing either via email or post.

• Above all, these guidelines are there for the benefit of all of my clients. It helps to contain the sessions and ensures that you get the very best out of your sessions with me.

By booking in with me, you understand and agree to the above.