Effective Date: 28 July 2025

Company Name: Katy Stevenson’s Hypnotherapy Ltd

Website: https://www.katystevenson.com

Jurisdiction: United Kingdom

1. Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or use the website katystevenson.com, access our services, or purchase our digital products.

By using our services, you agree to the collection and use of your personal data as outlined in this policy.

2. Definitions

• “We”, “us”, “our” refers to Katy Stevenson’s Hypnotherapy Ltd.

• “You”, “your” means any individual accessing or using the Service.

• “Service” means the website, programme materials, communications, and any digital content we provide.

• “Personal Data” means any information that identifies or could reasonably identify you.

• “Usage Data” means non-identifiable data automatically collected (e.g. IP address, device type, pages visited).

• “Cookies” means small files stored on your device to help improve website functionality and analytics.

3. What Data We Collect

a) Personal Data you voluntarily provide:

• Name

• Email address

• Phone number

• Billing address

• Any personal data you submit via forms, checkout pages, or email correspondence

b) Automatically collected Usage Data:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited, session time, and referral links

c) Data via third-party tools:

• Analytics (e.g. Google Analytics)

• Advertising pixels (e.g. Meta Pixel)

• Email platforms (e.g. MailerLite, ActiveCampaign)

• Payment processors (e.g. Stripe, PayPal)

4. Lawful Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on one or more of the following lawful bases:

• Consent – when you opt in to receive marketing emails or resources

• Contractual necessity – to provide the digital product or service you purchased

• Legal obligation – for tax, accounting, or fraud prevention purposes

• Legitimate interest – to improve our services, user experience, and security

5. How We Use Your Data

We use your data to:

• Deliver the product or service you purchased

• Manage your account and access to programme materials

• Send confirmation emails, updates, receipts, and reminders

• Provide customer support

• Send marketing communications (only if you’ve opted in)

• Track and analyze usage patterns (via cookies and analytics tools)

• Prevent fraud and abuse

• Comply with legal obligations

6. Marketing and Communications

We may send you marketing emails if:

• You explicitly opted in during checkout or via a form

• You are an existing customer and we are contacting you about similar services

You can opt out of marketing at any time by clicking “unsubscribe” in any email or contacting us at katy@katystevenson.com.

We do not sell or rent your personal data to third parties.

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to improve website performance, analyze traffic, and personalize your experience.

You may control your cookie preferences through your browser settings or via our cookie consent banner.

Types of cookies we use:

• Essential cookies – required for basic website functionality

• Analytics cookies – help us understand how users interact with the site

• Marketing cookies – support retargeting and ad performance (e.g. via Meta Pixel)

8. Data Sharing

We may share your data with trusted third-party service providers who help us operate our business, including:

• Email platforms

• Analytics providers

• Payment processors

• Web hosting and customer support platforms

• Advertising partners (for retargeting and performance tracking)

We ensure all third-party processors meet UK GDPR standards and handle data responsibly.

We may also share data:

• If required by law

• To comply with a court order or legal obligation

• In the event of a business sale, transfer, or restructuring

9. International Data Transfers

Some of our third-party providers are based outside the UK or EEA (e.g. in the US). In such cases, we ensure your data is transferred with appropriate safeguards in place (e.g. UK-approved standard contractual clauses, Privacy Shield frameworks).

10. How Long We Keep Your Data

We retain personal data only as long as necessary to:

• Provide the services you’ve purchased

• Comply with legal obligations (e.g. tax or accounting laws)

• Resolve disputes and enforce agreements

• Maintain accurate business records

You may request deletion of your data at any time, except where legal obligations require us to retain it.

11. Your Data Rights Under UK GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Object to processing or restrict how we use your data

• Withdraw consent at any time (e.g. unsubscribe from emails)

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, email us at katy@katystevenson.com

12. Children’s Privacy

Our website and programmes are not directed at anyone under the age of 13.

We do not knowingly collect personal data from children. If we learn that we have collected such data without parental consent, we will delete it immediately.

13. External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy policies, content, or practices of those external sites. Please review their privacy policies before submitting data.

14. Security of Your Data

We use reasonable administrative, technical, and physical measures to protect your personal data.

However, no system is 100% secure. Transmission of data via the internet is at your own risk.

15. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will update the “Effective Date” and notify you via email or on our website if the changes are significant.

You are encouraged to review this policy periodically.

16. Contact

If you have any questions about this Privacy Policy, or would like to exercise your rights, contact:

Katy Stevenson’s Hypnotherapy Ltd

📧 Email: katy@katystevenson.com